Community Documentation

v3 Knowledgebase

How to Enable Threaded Mail (V3)

In order to enable the Threaded Mail feature,, do this:

AdminCP>>Settings>>Manage Settings>>Mail (Module Settings)

Find the following setting:

Threaded Mail Conversation

Set it to True.

This will
Enable this option to display messages from 2 users as 1 conversation.

It will also create a new folder in the Mail entitled Archive. In that folder will be all previous messages from before the mail was changed to Threaded.